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Interactive Technology & Patient Experience:

Five Year HCAHPS Impact Study

Interactive Technology & Patient Experience:

Five Year HCAHPS Impact Study

A nine-hospital study reveals the immediate impact of interactive technology to assist with raising HCAHPS as well as continuing impact on patient experience over time. After one year, there were significant increases to nurse communication, medication education, hospital recommended and overall hospital ratings. The positive impact continued to show after five years.

Patient interactive technology has experienced immense growth in functionality in recent years. The in-room television is no longer purely an entertainment tool. Now, platform technologies enable improved patient-provider communications and enriched care experiences which promote positive patient responses.

Read this white paper to learn how this interactive solution from SONIFI leverages multiple hospital systems to provide a single, interactive patient interface and more meaningful care interactions. Condition-specific education, risk alerts, daily schedules and care team profile are all accessible via in-room displays. Knowledgeable patients are better equipped to be active participants in their care.